Privacy Policy for IV Hydration and Beyond
Effective Date: October 20, 2024
Welcome to IV Hydration and Beyond. We value your privacy and are committed to protecting the personal data we collect from you. This Privacy Policy outlines how we handle your information in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.
By using our website, www.ivhab.com (the “Site”), and our services, including IV vitamin infusions, vitamin injections, medication injections, aesthetics services, and medically supervised weight loss programs, you agree to the terms outlined in this Privacy Policy.
Who Are We
Business Name: IV Hydration and Beyond
Website: www.ivhab.com
Business Address: 1512 Park St., Paso Robles, CA 93446
Contact Email: askhanna@ivhab.com
Data We Collect
- We collect and process various types of personal data from you in the course of providing our services, including:
Personal Identification Information:
- Name
- Email address
- Phone number
- Mailing address
- Date of birth
Health and Medical Information:
- Relevant medical history (for services such as weight loss and IV treatments).
- Current medications.
- Health conditions that may be relevant for treatment considerations.
Payment Information:
- Credit or debit card details (processed through secure third-party payment providers).
Technical Data:
- IP address
- Browser type
- Operating system
- Time zone setting
- Access times and referring URLs
Usage Data:
- Information on how you use our website and services, including session data and interactions.
Marketing Preferences:
- Your preferences for receiving marketing materials from us and your communication choices.
How We Collect Your Data
We collect data in the following ways:
- Directly from You: When you fill out forms, make appointments, contact us via email, or make purchases on our website.
- Automatically: Through cookies and similar tracking technologies when you browse our website.
- From Third Parties: Occasionally, we may collect data from third-party payment providers or medical professionals in connection with the services you request.
How We Use Your Data
- We process your personal data based on your consent, our legitimate interests, contractual obligations, or to comply with legal requirements. Specifically, we use your data for the following purposes:
To Provide Our Services:
- Administering and delivering IV vitamin infusion services, vitamin injections, medication injections, aesthetics services, and medically supervised weight loss treatments.
- Scheduling appointments and consultations.
- Offering personalized care plans and treatment recommendations.
To Process Payments:
- Securely processing your transactions through trusted payment processors.
Communication:
- Sending appointment confirmations, service updates, or responses to your inquiries.
- Providing customer support and resolving any issues related to your experience with us.
Marketing and Promotions:
- With your consent, sending you newsletters, offers, and promotions related to our services.
Legal and Regulatory Compliance:
- Complying with medical and healthcare regulations, including record-keeping and reporting requirements.
- Fulfilling any legal obligations such as tax filings, fraud prevention, and court orders.
Website Improvement:
- Analyzing how visitors use our website to improve our services and enhance user experience.
How We Share Your Data
We respect your privacy and will never sell your personal data. However, we may share your data under the following circumstances:
Service Providers:
- Third-party service providers (e.g., payment processors, IT support) that assist us in delivering services to you. These providers are bound by confidentiality agreements and GDPR-compliant data protection measures.
Healthcare Providers:
- If relevant to your treatment, we may share health information with other healthcare providers, but only with your signed consent.
Legal Obligations:
- We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., law enforcement or regulatory agencies).
Business Transfers:
- In the event of a merger, acquisition, or asset sale, your data may be transferred. You will be notified if your data is subject to a different privacy policy as a result of such a transfer.
Data Storage and Security
We are committed to ensuring that your personal data is secure. To prevent unauthorized access, disclosure, or modification, we have put in place the following measures:
- Encryption: Sensitive information (such as payment data) is transmitted over secure SSL/TLS-encrypted connections.
- Access Control: Only authorized personnel have access to your personal data, and they are required to follow strict confidentiality agreements.
- Data Minimization: We only collect the data necessary for the purposes outlined in this policy, and we limit how long we store it.
- Regular Monitoring: We regularly review and update our security measures to ensure the safety of your data.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Specifically:
- Health and Medical Data: Stored for as long as required by healthcare regulations.
- Payment Information: Retained only for as long as necessary to process the transaction or comply with financial regulations.
- Marketing Preferences: Retained until you unsubscribe or withdraw consent.
Your Rights Under GDPR
As a data subject under the GDPR, you have the following rights:
Right to Access:
You have the right to request access to the personal data we hold about you, including how we process it and for what purpose.
Right to Rectification:
If your personal data is inaccurate or incomplete, you have the right to request correction.
Right to Erasure:
You have the right to request the deletion of your personal data under certain conditions, such as if it is no longer necessary for the purpose for which it was collected.
Right to Restrict Processing:
You have the right to request the restriction of processing if you contest the accuracy of the data or if the processing is unlawful, but you oppose erasure.
Right to Data Portability:
You can request to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller.
Right to Object:
You have the right to object to the processing of your personal data, including for direct marketing purposes.
Right to Withdraw Consent:
If we are processing your personal data based on your consent, you may withdraw this consent at any time.
To exercise these rights, please contact us at askhanna@ivhab.com. We will respond to your request within one month in accordance with GDPR requirements.
Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and gather data about site traffic. You can control your cookie settings through your browser or opt out of non-essential cookies via the banner on our site.
For more information about our use of cookies, please refer to our [Cookie Policy].
Children’s Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us, and we will take steps to delete it.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new policy on this page with the updated date at the top.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights, please contact us at:
- Email: askhanna@ivhab.com
- Address: 1512 Park St., Paso Robles, CA 93446
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.